Frequently Asked Questions

What are the delivery times?
Our bracelets are generally delivered within 7 to 14 working days . Delivery is free for all orders over €15.

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Can I personalize my bracelet?
Yes, you can personalize your bracelet by choosing each charm to create a unique piece of jewelry that reflects your style and your story.

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What should I do if my bracelet is damaged?
If your bracelet is damaged or defective within 30 days of receipt , we offer a free replacement or a full refund.

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What payment methods are accepted?
We accept payments by credit card , PayPal , and other secure options available during checkout.

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Do you ship internationally?
Yes, we ship worldwide. Shipping costs and times vary depending on the destination.

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Can I track my order?
Absolutely! Once your order has been shipped, you will receive an email with a tracking number to follow its progress.