FAQ

FAQ – Charms Legacy

📌 What are the delivery times?
Our bracelets are usually delivered within 7 to 14 business days. Shipping is free.

📌 Can I personalise my bracelet?
Yes! Create a unique piece by selecting charms that match your style and story.

📌 What if my bracelet is damaged?
If your bracelet is damaged or defective within 30 days of receipt, we offer a free replacement or a full refund.

📌 What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options available at checkout.

📌 Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your country.

📌 Can I track my order?
Of course! Once your order is dispatched, you will receive an email with a tracking number to follow your shipment in real time.

📌 How can I contact customer support?
Our team is here to help! Contact us via the contact form or email us at info@charmslegacy.com. We respond within 24 hours.