Shipping & Returns
1. Shipping
- Our bracelets are usually delivered within 7 to 14 business days.
- Free shipping on all orders over £30.
- Once your order is dispatched, you will receive an email with a tracking number to follow your shipment.
2. Returns & Refunds
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Defective or damaged product?
If your bracelet arrives damaged or defective within 30 days of receipt, we offer a free replacement or a full refund upon request. -
Want to return for another reason?
Returns are accepted as long as the product is unused and in its original packaging. -
How to request a return?
Contact our customer support via our contact form or email us at info@charmslegacy.com, including your order number.