Shipping & Returns

1. Shipping

  • Our bracelets are usually delivered within 7 to 14 business days.
  • Free shipping on all orders over £30.
  • Once your order is dispatched, you will receive an email with a tracking number to follow your shipment.

2. Returns & Refunds

  • Defective or damaged product?
    If your bracelet arrives damaged or defective within 30 days of receipt, we offer a free replacement or a full refund upon request.

  • Want to return for another reason?
    Returns are accepted as long as the product is unused and in its original packaging.

  • How to request a return?
    Contact our customer support via our contact form or email us at info@charmslegacy.com, including your order number.